Tag Archives: customer

Should we get a 13 or 1300 number?

These numbers are a good idea and have some advantages. For example, you can have the same number with different locations and depending on the caller, it will route to the closest branch. BUT the world is changing. More and … Continue reading

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Telstra moves more Australian jobs to India

A comical help desk call from a customer with a very strong Australian slang to the Telstra India help desk with an agent that has a very strong Indian accent and doesn’t understand many of the Australian slang terms. It … Continue reading

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